SHIPPING TIMES AND CONDITIONS

Reliable Shipping — SHOPLY GROUP

We offer our customers a fast and reliable service. All our shipments depart directly from our primary logistics network, ensuring that delivery times are kept as short and consistent as possible.

Estimated Delivery Times:

• European Union: 1 to 5 business days (depending on the destination).

• International (Outside the EU): 5 to 12 business days.

• Order tracking: Once your order has been shipped, you will receive an email with your tracking number.

• Insured shipping: All packages are shipped with insurance and tracking included.

SHIPPING TO OVER 200 COUNTRIES

We ship to over 200 countries worldwide. For certain remote areas, delivery may not be possible; if your address is affected, we will contact you immediately.

LOST OR MISADDRESSED PACKAGES

Please carefully verify your billing and shipping addresses before completing your order. We cannot be held responsible for address errors provided by the customer.

If a package is lost or misdirected due to an error on our part, we take full responsibility and will promptly implement a suitable solution.

CUSTOMS FEES AND IMPORT TAXES

For international deliveries, customs or import duties may apply depending on your country’s regulations. These duties are beyond our control and are the responsibility of the recipient. By placing an order, you agree to this condition.

💡 Tip: If you have any doubts about your country’s import regulations, we recommend contacting your local customs authorities before making your purchase.

SHIPPING OF MULTIPLE ITEMS

Whenever possible, all items in the same order are shipped together in a single package. In some exceptional cases (for example, items from different logistical hubs), multiple shipments may be made.

DO YOU NEED HELP?

Our support team is available to answer any questions: 📧 support@shoplygroups.com

SHOPLY GROUP — Shipping and Delivery 📧 support@shoplygroups.com